This might just be the end of brick and mortar

This entire thread is based on a false premise.

Per Taters: "They are the one's offering the 60 day return policy. That's basically means you have 60 days to return product, no questions asked."

When I read the return policy, here's what I see: “Music Direct offers a 60-day money back guarantee on most equipment/accessories (excluding fluids, pastes, aerosols and special order items, none of which are returnable). We'll require an explanation for the return (defective, damaged, etc). Don't be surprised if we ask you some pretty detailed questions about the reason for your return.”

Taters, how you get "no questions asked" out of the return policy's actual language is beyond me.

Pmotz said it best earlier: "This policy is essentially a retailer "warranty", i.e., if the item was damaged in shipment or defective. I don't think the intent of the policy is to "demo" equipment for up to 60 days, you might have a tough time getting them to accept "I just don't like it" as your reason for returning a piece of equipment."

Nothing in the Music Direct return policy tells me that Music Direct has adopted The Cable Company model.

I have always interpreted MD's earlier 30-day policy as effectively an in-home demo, though I don't think I've ever tested it. My guess is the change to 60 days is to match Crutchfield. I doubt it will increase the volume of returns for them (30 days is generally enough to make a decision), but it may increase sales. Certainly makes me more inclined use them.

Muzikat,
Mind sharing who the online speaker seller is?
I think this information is valuable for future buyers.

"Taters, how you get "no questions asked" out of the return policy's actual language is beyond me."

Some people hate B&M stores so much, they'll say anything.

Back to the OP. Has anyone ever done business with MD? If you haven't, you'll find that its a very high pressure type of environment and the people that work there don't know much about audio. They probably need to offer a better return policy just because of their own incompetence.

Too many folks on here and who buy from the net are never happy and keep buying and selling at either big or small loses. To me, that's a waste of time and money.....but that's just me.

To ME, mistakes are an important ingredient in gaining valuable experience and knowledge. You will never learn anything new if afraid making mistakes.

I find the journey is as important and fun as the destination. It's so satisfying when everything clicks.

I always do my homework before purchases so don't cycle through gear very often. But this is a hobby and hobby do cost $$.

Too many components don't sound good together, but a great dealer will know what has synergy. In the end, I feel that I've saved a ton of money by getting what it right up front.

This is where experience from mistakes and successes will help in building a balance satisfying system.

If you don't have any experience, how do you know what you really like and not what B&M just sold you?

I personally pay the extra to the stores to get products that not only sound great, but great together.

Not me. I find most B&M are just audiophiles like myself with similiar amount of knowledge and experience. With the internet and audio shows, I don't need B&M.