Hi,
It's Steve George, Service Manager/lead tech at Trew Audio. Just wanting to add a few Swiss Franc's to artg's greatful blurb: Nagra Switzerland had us reimburse Mr. artg his labor and parts as this was to have been covered under Warranty (even though he bought the amps used! In fact, all KR Tube damaged VPA's are to be covered). We were then reimbursed by Nagra.
This is a dream come true for me here. For the past 5 years we were a well known Nagra Professional repair center, but their HiFi gear was out of reach (and out of our mission statement), but so much has changed in the Pro Audio world (what's there to repair on a Hard disk recorder?), so we have branched out into Ultra Hi Fi. Now I get paid to do my hobby!
Steve George
Trew Audio
www.trewaudio.com
McIntosh and Nagra Pro/Nagra HiFi Service
(800) 241-8994