2. amps-preamps
  3. 1132750722

Proceed AMP5 in protective mode

My Proceed AMP5 has a flashing standby light. According to the manual, this means the amp has gone into protective mode. I shut it on and off but no joy. Checked speaker wires and no shorts. The amp is plugged into a Monster power bar. No apparent power surges or lighting etc.

Doesn't seem to be a reset button outside like most amps have? The manual suggests calling tech support. (What support from HK!?!?!)

Has anyone had a similar problem. Does anyone know if there is a reset switch inside? Does HK still repair Proceed gear?

THanks for any info or suggestions.
roofus
thaluza's avatar
thaluza
285 posts
 
Is your amp less than 5 years old? Harman Specialty Group honors Proceed warranties, at least that has been my recent experience with my AVP-2.
hammertone_audio
16 posts
 
This is a follow up with a great ending .

After taking the amp to my local Levinson dealer , the tech pulled the control board and reinstalled . The problem was found to be a cold solder connection .

It's been home a month now and working 100%
roofus OP
6 posts
 
I tried Dbtrucks solution and it didn't work. I had to send the amp back to Harmon Special Products. They reaired it for $800 plus shipping. The rpair description was really cryptic but it appears they had to replace several components on all 5 channesl and some of those components were resistors. Other parts were simply described by part numbers.
jp1208
502 posts
 
Roofus, does the unit sound different?
Hey there Dbtrucks how are the Genisis. Are you done looking for speakers? Nuforce is working really well for me. The sound for the money can't be beat.
roofus OP
6 posts
 
The unit does not sound different but I am from the old school. I believe that cartidges, prea-amps, speakers, etc sound different. Amps pretty much work or don't work!
More to discover