Reliability issue- PL-L remote

I would absolutely DEMAND a new replacement. If they send the unit for service you could be waiting a number of weeks. Hopefully the dealer has a new unit in stock, if not, I'd wait for the new as opposed to waiting for repair. Let us know what happens.

Good luck!!

I have a remote for a tuner, even though the batteries are new I have to tap it once in a while to get it to work. The battery contacts inside don't always make a firm connection.

Try the buttons at the top like 1-2-3-4-5-6. This has to be on number 1 for preamp. Push number 1 then try volumn