Jodus, I am surprised at your comment above. I have dealt with Krell customer service a few times over the past year and itÂ’s the best I ever had. They quickly answered my e-mail questions about their equipment. I had a CDP unit over the warranty period and they brought it up to spec and cleaned it for free! I had another unit that needed a simple repair and now it works perfect. Again, no cost to me. Just had to pay for shipping to their headquarters both times. They even picked up the shipping cost back and it came in a box better than what I sent it in. They are always there to answer my simple questions and help out in any way they can... Your experience maybe non-typical.
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- 18 posts total
- 18 posts total