Spectron Musician III SE Mk.2? What Changed?

I noticed that yesterday 6mooons published the new information about the M3SE MK2.

http://www.6moons.com/news/news.html

I hope others will have a change of Heart
..........for the benefit of their Ears.

Rod

As I stated in an earlier post, this one time flippant response appears to have been an aberration. We all occasionally respond to online questions or issues somewhat impulsively. Upon reflection we wish we had said things a little differently. Fairly or unfairly, I think the impact of these mini errors in judgment are magnified when they are made by persons representing a manufacturer.

It's clear from Spectron's most recent post that THEY want to control when and how this information is released. That's fine, nothing wrong with that except if your company has an online presence you have to expect the inevitable questions and respond to these questions in a manner that makes people MORE interested in your product rather than alienating them. Absent that, a briefly worded mea culpa goes a long way to make things right. However, to the bitter end Spectron has been intransigent in their seeming need to control the information and equally in denial that their original response was in any way off base. They stubbornly remain aloof and above the fray. As helpful and communicative as they are in one to one contacts, they seem somewhat staid and uncomfortable in this sometimes wild, unstructured and less controllable, off the cuff Internet environment.

A simple "I'm sorry" statement would have eliminated about 75% of this thread.

Very well stated Randyhat, could not agree more.

Best,Bob

Excellent post, Randyhat. I sure hope Spectron's musical aim hits the target better than his (their) public relations endeavors. I'm not sure why defensive, terse, petulant could not be replaced by humor, lightness, maybe even a little mea culpa? Doesn't really matter to me, as I will not be a Spectron owner now, but it seems a pity, since some rave about the sound. But to those who haven't heard it and who worry about service/attitude issues, perception is, sadly, reality. I'll stick with the Ralph Karstens, Paul Grzybeks, George Kayes and their ilk for my dealings.