Hey Dkzzzz,
You mentioned that you listen to LP's almost exclusively? What type of Phono Pre-amp are you using? What are your other sources. I can't argue with a person not liking his/her purchase but it is strange that you mentioned highs and low's as I've almost had the opposite experience. I found the bass to be light in comparison to previous Krell models and house sound. I thought the mid-range was open and honest and I had to pick a side I'd almost lean towards a darker presentation then a lighter. I think others have agreed with me.
I can say the same for the source, if your source player is digital and is etched then it surely won't be hidden by the Krell. Some would argue the Krell house sound is simply gain, I always thought of that as the best compliant you could get from an amplifier manufacture.
Audiofeil,
While I agree Dave_B can be off the charts with his praise and suggestions I would also like to point out that much of what you've cited is inaccurate. Krell is doing quite well, it is easier to dismiss one brand when not pinpointing a name in comparison. Krell sucks in comparison to the rest of the industry is vague at best. I'd like to know what you think is 'cutting' edge. I suspect there will be 100's of bashers with regards to your brands. Surely you influence your customers. If you aren't a Krell dealer then it would be ideal for you to play off the Krell name. This has been done for years with McIntosh, Wilson Audio and B&W. The fact that there are so many Linn, Naim, Krell, Wilson Audio, B&W and MAC bashers only suggests their dominance in the market place.
I think when comparing price-points in relation to competition the Krell name will be up there save their source players.