No output on New LS26

Brad
I am taking LS26 output 1 to amp in. The pre/pro is connected from 2 channel LR out to processor in on LS26.
That is the way I understand the instructions and that make the only logical way. I want the fron 22 channels of the pre/pro to PASS THru the LS26. When in proc mode on the LS26 there is no volumn. The voulume comes from MX135 so all 6 channels gain together.
Actually I really belive it is dead. Rick and I spent over an hour on the phone. He thought a rest would cause it to reset. I reset it again tonight. I have already hooked everything back up to the MX135 and will wait till monday when we can talk w/ARC but both Rick and I think it's a due a dirt nap. Hey thats why the come in boxes!
Thansk for all your help.

If you want to bring the LS26 over here tomorrow, it would only take about 30 seconds to hook it up to my system. That way you could tell for sure if it's "dead". I'm more than happy to help!!!

I would like to recommend that when you find the problem and it's all resolved don't let that taint your evaluation of the LS 26. It's a great preamp.

No I think I will get years out of the LS26 either this one or the replacement. I am McIntosh guy but in this price range this seems to be the best buy. I realize that
things break, if they didn't there would be no warranty at all. I think I have a bad volume circuit. I had thought tubes and that may be it but I don't have another pair till tomorrow to try. Since they are getting warm I really defuakt to volume circuit.

I have a ref one that had a similar problem. Turned out one of the jfets on that side broke off during transit. It had to go back to be fixed. Works great since.