Thanks everyone for your input. I should have did a search prior to my post and I would have gotten the answers to my question. I will call McIntosh tomorrow and state my case, but from what I have thus far, you need to walk into the store and buy it over the counter. While I may not agree, that's what it is.
To me that is a poor customer service policy. If a consumer has a comfort level and trust in a particular dealer and they just happen to be hundreds of miles away, you must spend another $500 in T&E to pay $6,000.00 retail and tax for a product that I could buy locally from a dealer that 1) I don't know, 2) have visited and do not care for and would not take a radio to them let alone a high end pre.
I may still buy the product but may buy from AGon. Then Mac looses the revenue from the sale. Or I may look at other pres.
Thanks,
Lou
To me that is a poor customer service policy. If a consumer has a comfort level and trust in a particular dealer and they just happen to be hundreds of miles away, you must spend another $500 in T&E to pay $6,000.00 retail and tax for a product that I could buy locally from a dealer that 1) I don't know, 2) have visited and do not care for and would not take a radio to them let alone a high end pre.
I may still buy the product but may buy from AGon. Then Mac looses the revenue from the sale. Or I may look at other pres.
Thanks,
Lou