Made in Canada conundrum

Denis, it's too late now, but FedEX has a box to check for "Repair & Return" when the shipment is created that addresses the absolute hell you're going through now. In addition to checking that whenever I was involved in these situations, I always wrote it out in great big letters so that hopefully no one would miss it.

That being said, I've had people send stuff down to me via UPS, and no matter what (the box could be in neon colors, with "REPAIR & RETURN" flashing in lights), and they ALWAYS soaked both parties.

onhwy61- Obviously you are unconcious to the realities of the Canadian attitude toward America. You would do well to keep up with current(and past) events: (http://www.cbc.ca/news/viewpoint/vp_zolf/20060829.html)(http://www.filibustercartoons.com/canguide_4_aaa.php) (http://www.washingtonpost.com/wp-dyn/articles/A15638-2004Nov26.html) (http://www.benedictionblogson.com/2003/02/27/canadas-anti-americanism/) I really don't expect you to educate your self by accessing this info(even if you CAN read), but what the heck. I'm certain you'll find it necessary to get the "last word" in. Enjoy yourself! =8^)

Joe, in your experience, what percentage of foreign manufacturers do NOT have a US-based repair facility? Appropos the Repair & Return box, I certainly was unaware of it and Customer Service at the manufacturer in Canada certainly didn't mention it. All I got was a RA number. Period.

Well Yanks and Canucks, now is the time for us all to sit around on the rug and say just what it is we don't like about each other. Get it all off our chests, spit it out and see what we feel like when it's all over.

Springbok10, I'm really sorry for your experience. I have been soaked at my own border often enough by carriers and by Customs. I think I know now how to avoid it. The Canadian manufacturer of your product needs to know how to help their customers avoid it too, and I hope you will tell them very clearly.

Rod,

I peeked at your links. Interesting, but I would take this stuff with a grain of salt. When locals are polled, America gets bad marks from just about everywhere in the world (except maybe Israel).

We're the guys with the big stick and people resent the guy with the big stick (particularly liberals everywhere, who don't like big sticks, even in their own hands.) This IS NOT a statement about liberal vs conservative politics, merely an observation that Canadian attitutdes about the USA look a lot like, say, European attitudes.

I only mention this because I worked with a Canadian bank (in its New York office) for more than a decade and spent considerable time in the great white North. I came away with enormous affection for the place. No one ever gave me a hard time about being American, although lots of folks hated Bush. Even if you are a staunch Bush supporter, he didn't win many popularity contests abroad - Canada is no different than most places in that respect.

However, if you prefer to "Buy USA", I certainly won't argue with you.

Marty