Infotrad, thanks for the info. In brief, should it not be the job of the shipment agency to inform people of what you just found out when sending an item in another country for repair? Should we all have college degrees simply to ask a clerk accross the counter at the local UPS store, USPS, DHL or FedEx what has to be done to get the thing at the repair shop and back with minimum hassles at the border ? Aren't we suppose to expect those people to know what they're doing and tell us even before we ask ?
How come the shipping agency didn't inform Springbok something was missing on the shipping box ? How could they miss it ? A large and heavy box sent to Canada ? Somebody has to take the box, how come they didn't react when they learned,saw or charged to be sent in Canada ?
How come the shipping agency didn't inform Springbok something was missing on the shipping box ? How could they miss it ? A large and heavy box sent to Canada ? Somebody has to take the box, how come they didn't react when they learned,saw or charged to be sent in Canada ?