Made in Canada conundrum


We all know that some of the very best audio equipment is made in Canada. Some of these legendary companies don't have service facilities in the USA, so if it breaks,like mine did, you send it back to Canada. I just experienced this: Promised about 2 weeks turn-around time, but we're going on 2 months and it's still at Customs in Canada, who are waiting to clear it, having charged me tax, duty, broker fees (FedEx) and a fourth charge for some technicality that I've forgotten. What do US purchasers feel about paying tax, duty and broker fees when they buy Canadian and then pay the same fees again to have the original repaired? Annoyed, like I am, or did you know that? And would you have bought Canadian if you knew this before-hand - like I didn't, because nobody told me. Should I have known this? Opinions, please. (I will keep the Manufacturer's name confidential while I wait for resolution)
springbok10
Ar this point, we don't know what actually happened. This being said, incompetency can be found everywhere, so it would be no surprise in the case of a courier company. But to stay on the sunny side, let's chalk it up to human error... and try to find where the error occured and fix it.
Stiltskin, it's nice to know that at least some people realize that this forum is a joke. I'm still laughing at some of the Irate e-mail I've received. I hope that my buyer enjoys the tonearm for years to come. I hate to see a person have to wait so long to receive an item they've paid for. I can't wait for hockey season to start. In Nigeria! Good luck to all. Go Red Wings
Polk432, it's you who is trying to turn this forum into a joke by injecting unfounded comments... such as in your last post. Unfortunately for you, if you left the forum alone, you would no longer have the pleasure of making it your personal joke.
My pussy cat can make more astute comments than that,and he can't even catch his tail!
P.S. I don't care for hockey