Are both amp and preamp on the same circuit? If not, put them on the same circuit. Have you tried changing the preamp>amp interconnect? If not, try this. Are you sure it's not cable? Have you disconnected your main incoming cable line?
BTW, I think if I had to float a ground it would be on the amp, not the preamp.
Good luck,
John
BTW, I think if I had to float a ground it would be on the amp, not the preamp.
Good luck,
John