The people there are very customer support oriented. I need once small repair and it was done "overnight!!!"
Also, the quality of equipment is superb. I still cannot undertsand why it is not praised as most expensive and best audio equipment we have on the market. I wish once to compare them tyo $50k Mark Levinson flagship, No 53..
I believe it is because Spectron is "digital" amp as all of us know "digital = bright" and other bulls...t
Their cables(both speaker cables and power cords) are also suberb, simply superb and cost 2-3 times less then similar in performance from traditional cables companies.
Matched with Joule-Electra preamp it is "audio heaven"
Mike