VAC Renaissance Pre-amp owners - Help


Just got my VAC Renaissance Signature MK II back from VAC. Have it all hooked up but no sound from any on the inputs including the phono. I ruled out the interconnects and the amplifier. Has to be something stupid like a switch. I'm using all RCAs and all the switches are set to SE. The output has two sets and I tried using both but nothing.

All the light are on. Any suggestions would be appreciated.

Thank you.
128x128pookie10
Reversing fuse-- reversing phase?

I don't see why reversing the direction of the fuse would reverse the absolute phase of the signal. Not to say that absolute phase doesn't matter. Since there's no standard in the industry, let alone that a standard would be followed anyway, having a phase reversal switch on your remote makes it a simple matter. Usually I can tell if a recording starts playing with proper absolute phase without having to switch it first for a comparison.

Nonetheless, I'm not suggesting that reversing the direction of a fuse doesn't matter. I've long ago stopped assuming that I know whether something matters without having personal experience trying it. It never ceases to amaze me when a change that I assume shouldn't matter-- does.
I meant to say it sounds like the phase is reversed. Sound is more open, lighter, image is bigger and further back in the soundstage ...
Knghifi's description is consistent with my experience...not sure what is happening tho.