"we are not talking apples and oranges, we are talking apples and extra-terrestrials"
That's a good one! Gotta remember that!
If you are going to make a major investment, customer support and service should be part of the value proposition.
I know many smaller companies are challenged to turn things around quickly, which does matter.
I always think about things like how to get service if needed and total cost of ownership when considering any major purchase.
Plus. I try to keep decent spare gear around in order to be able to listen if/when something has to go out for repair.
That's a good one! Gotta remember that!
If you are going to make a major investment, customer support and service should be part of the value proposition.
I know many smaller companies are challenged to turn things around quickly, which does matter.
I always think about things like how to get service if needed and total cost of ownership when considering any major purchase.
Plus. I try to keep decent spare gear around in order to be able to listen if/when something has to go out for repair.