2. amps-preamps
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upscale audio is this legal?

Maybe I'm wrong but wanted to get the communities thoughts. A good friend of mine bought a Cary amp from upscale audio it was supposed to be a v12 i. That was a year and a half ago recently he was going to sell it and was looking at the receipt from them and the serial numbers dont match at all!! totally different amp not even a i series. well he called them and they told him there was nothing they would do. I have never checked the serial number on anything I have bought but will from now on.My friend assumed he was getting what he paid for but did not! You would think they knew somewhere along the line they sold him the wrong amp . anyway whats your thoughts.
52tiger
rsf507
2,324 posts
 
Upscale... I've never bought anything from you but have considered too but after reading your response it is clear I would not do business with you ever. Yes I'm just one customer but based on this thread I think you have lost other opportunities as well.
Good luck.
milpai's avatar
milpai
2,402 posts
 
Rsf507,
I have never purchased from Upscale. But reading thru the entire thread, I do not see them to be at fault. What part in Upscale's response do you find offensive that you would not want to deal with them? OTOH OP has hidden some info that Upscale mentioned. That makes this thread fishy. So I do not understand you getting upset with Upscale.
joman
167 posts
 
I have bought gear from Kevin and found him to be arrogant ass. There are or were several threads concerning his attitude. On the other hand, I do think a year and a half is pushing the limit to resolve an issue. This issue should have been dealt with when the amp was delivered. There are many places to buy gear and tubes. Move on.
polk432
1,142 posts
 
Please...you don't want upscale to go broke do you? 1 person can make a difference? I wanna know what the serial # is on the Cary V12 amp!
whitestar23
4 posts
 
I have bought both equipment and tubes from Kevin. He has always been more than fair and honest with me and my friends.
I do not doubt or Have any reason to question his knowledge, honesty, sincerity, and ethics.

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