2. amps-preamps
  3. 1354083636

what would you do?

What would you do if you bought a amp from supposedly reputable dealer and found out a year and a half later it wasnt the amp you bought at all but one of a totally different serial number and ? Wouldnt you think the dealer would know sometimes in that time period they sold the wrong amp to you? I the consumer am only buying one item if he has several amps similar he logs them by serial number therefore he knew he sold the wrong amp but said nothing, how is that even legal? it's a sad day when you cant trust the dealers on audiogon.
52tiger
brf
1,715 posts
 
Are you saying that the amp's serial number did not match the serial number on your receipt and/or box?
tbromgard
814 posts
 
Of course you should bring it to their attention. It Maybe an honest mistake. But Not sure it really matters? If you wanted a Cary v12i amp, and got one-why does it matter if the serial number is different from the serial number on the v12i amp you wanted-was there a difference? It sucks when we dont get what we paid for...
martykl
3,578 posts
 
I'm curious as to what Kevin said when you brought this to his attention. I've been a customer for many years and have had 100% positive experience with him, so I'd be more than a bit surprised if he hasn't been responsive to you. Did he have an explanation (maybe one that was unsatisfactory)?

Marty
stevecham
3,340 posts
 
But why a year and half later on your part is the real question and why a year and a half later does it matter to you now?
rrog
1,958 posts
 
This is the 3rd post on this subject in 2 days. I have known Upscale Audio to be a fair and honest business. I recommend you discuss your complaint with Kevin.
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