First any amp can be repaired by local tech if one isn't dumb and willing to work adn troubleshoot the unit.
Check if thechies are certain about this part and try to find it through digikey, mouser or newark. Also that part has likely a manufacturer's name and one can share parameters of this chip with you so you can find similar on major electronic parts dealers. If found IC of a different brand, it will have different part number, but same functions. You'll need to do the homework that local techies are unwilling to do. A controller board and Controller Board IC are two different entities. One you'd want to replace board as a whole thing(The American Way) and another you specifically diagnose in details which part has failed. You should verify that they've diagnosed IC in particular on the Controller Board and find one that matches parameters of the failed one. IC chips go in and out of production frequent just like computers so what was placed there 2 years ago may not be in production anymore.
And finally, there are certain legal procedures against smart S-holes similar to Niles. You can claim your money back for the unit they refuse to provide parts after a couple of years of usage. I betcha you didn't sign any papers that you're mandatory supposed to bring unit to only their own repair facility. They will probably get around much cheaper giving you refund than hiring a councelor at your local area.
Check if thechies are certain about this part and try to find it through digikey, mouser or newark. Also that part has likely a manufacturer's name and one can share parameters of this chip with you so you can find similar on major electronic parts dealers. If found IC of a different brand, it will have different part number, but same functions. You'll need to do the homework that local techies are unwilling to do. A controller board and Controller Board IC are two different entities. One you'd want to replace board as a whole thing(The American Way) and another you specifically diagnose in details which part has failed. You should verify that they've diagnosed IC in particular on the Controller Board and find one that matches parameters of the failed one. IC chips go in and out of production frequent just like computers so what was placed there 2 years ago may not be in production anymore.
And finally, there are certain legal procedures against smart S-holes similar to Niles. You can claim your money back for the unit they refuse to provide parts after a couple of years of usage. I betcha you didn't sign any papers that you're mandatory supposed to bring unit to only their own repair facility. They will probably get around much cheaper giving you refund than hiring a councelor at your local area.