i hear sim audio amps are unreliable


I am wondering about the integrated amps by sim audio. I have read old post on here saying that it takes forever to get the problem fixed and that some people had trouble with sim amp after only one year and that sims didn't want to fix the problem. when your sims audio product messed up how did things go with the customer service?
perfectcircle
Xti16, fair enough on the response. The W-7 is a generation from the W-5/W-3 so it may be different. I agree with you on Burmester. I actually own the 082 Integrated amp and do not plan on making any changes for a long time.
Well...I have a well documented horror story about my hate-affair with the ''Moon Trilogy'' - meaning the Product (a Moon I-5 integrated amp) - the Dealer (name withheld - it has been awhile, but I do regret not flaming the J*rk) - and the Company - Simaudio for leaving me out to dry and a bill to pay. Never again, its been years and I never looked back.
I have two older W6(had 3)a W3 and a new 330 from Simaudio. I had one problem with a power supply in the W3 and other than that they have been great. They work very well with what I have. The sound is very involving and detailed without being too analytical and are very neutral. I purchased all new. Simaudio is a very dependable and reliable company with great sounding gear.