Example: Goodwin's High End has some nice salespeople as part of their "credo", and when I asked one of these guys how to find out about upcoming manufacturer's product rollout gatherings (you might notice these on their website), he said "well, we don't have a mailing list or email list"...it's 2013! Goodwin's is a shrine to high end and known far and wide for having the latest and greatest stuff, and even audiophiles are left out, making even less sense...very weird. Most people around here who aren't audio geeks (meaning 99% or more of everybody) don't know Goodwin's exists. I imagine their Magico and Boulder customers might get a call from a sales dude if something interesting shows up, but overall it's just lame.