"this is the product Ohm puts out"

I sent an e-mail to Ohm yesterday and waiting for a reply as to what they want to do. When I posted the original remarks, I hadn't hooked the speakers up. They're hooked up now and I can't believe anyone would put a product that sounds like these onto the market. The bases weren't sanded either as there are the ridges from the cnc mill still showing.
The left speaker is dead and that one has no low end below apprx. 120-150hz. It sounds like one of those cheap little cube speakers.
I'm wondering if these were in their shop for repair and someone just shipped the wrong pair. Almost forgot, that these are the 1000's. Really hoping someone just shipped these to me by mistake.

Harley, sounds like they are new. Definitely call OHM and talk to John Strohbeen. He has a great reputation for customer satisfaction.

I messed up on a sentence on the last remarks. It should read; the left speaker is dead and the right one has no low end. Sorry for causing some confusion.

That's why Ohm USED to have a dealer system .

In my experience with their speakers, Ohm puts more emphasis
on design; aesthetics are not their forté.