I have a Zephyr and was concerned about how low it seemed to be riding on the records. I called Peter Ledermann (Soundsmith, maker of the Zephyr) who suggested raising the rear end of the tonearm (VPI JMW 10.5i) and reducing the vertical tracking force (VTF) to 1.4 grams. It says 1.8 to 2.2 grams in the Zephyr's data sheet, but the changes did the trick.
I don't know whether the back-end of your Zephyr is actually touching the record but if so, this will probably fix the problem.
I don't know whether the back-end of your Zephyr is actually touching the record but if so, this will probably fix the problem.