BEWARE OF IMPORTCD. BEWARE and use at your own caution.
I will never order from this company again after this experience.
1-On Nov 9th I pre-ordered the Audio Fidelity 24k CD of CSN from this firm (part of a $250 first order)with a shipping date of December 6th.
2-ImportCD changed it week later to December 13th. As this was a christmas gift I still felt we were ok time wise. I next inquired on the 13th the status of my order. There response was that the manufacturer was at fault for not delivering as promised.
3-On the 15th I sent a 2nd email inquiring if they had an ETA. They told me the order was complete except for the backorder) I sent back an email reminding them it was a pre-order and not a back order.
4-On december 21st I sent a forth email again asked where the order was. Ten minutes later, they send me the last email stating " their policy to cancel any order over thirty days ". I sent a fifth email pointing out that I attempted to communicate with them prior and was never informed of this policy. They only cancelled it minutes after I inquired about an eta on the 21st.
They also said it was now in stock and I could reorder it at the new higher price!
I asked them to just honor the order. In all cases I was polite and wished only to complete the business transaction as agreed too. I didn't ask for anything else. I haven't received any response at all from them. Nice and sleazy does it!
SCAMMERS
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Regards,
