"How old was the tube that failed? Have you contacted Kevin in regards to the tube's failure (and possible warranty)? Did the same thing happen more than once? You mentioned, "the problem has continued
No I havent contacted Upscale
the first tube that failed was probably 4 6 months old. As I mentioned before, this is the fourth of eight tubes that has failed. I should have taken notes, so I really dont remember when the tubes failed, which positions failed, etc. I do know it has happened in both amps.
"(why I ask)".
Why the problem continues is what I am wondering as well.
"Next time you talk to CJ ask them what the bias setting programmed into the amp actually is. After they tell you ask them what the bias setting is in the 6550 model. Then find out if they actually checked the bias in your amps with your tubes in it as opposed to just noting the tubes and the little LED were working."
Now that I know a little more specifically what to ask, I will. Thanks for the advice. I do know that they checked the bias in the amps with my tubes the last time they were in for service. Thats how they found the problem (the amp was blowing fuses and my tester was not detecting a bad tube).
"If you have a techie nearby you might ask him to check and see what the bias actually is."
Actually, Bill Thalmann, whom I believe may have designed the Premier 12s when he worked for CJ, also has his shop in my area. So I may take it to him the next time it happens.