Why is a 1.5-2 volt AC signal on my Neutral line?


I have several music sources e.g. DVD, Phono, DAC, Tuner etc...

I just purchased a NAIM integrated amp and I am experiencing a hum but only from the DVD player.

I have circuit tested the entire house wiring and all is well.

After a lot of investigation I found that some units have a 1.5-2.0 volt AC signal (sounds like a 60Hz signal i.e. hum) between the neutral side of the interconnect and the earth at the power bar.

Panasonic, Pioneer and Sony units I have measured all have this signal present and it varies between 1.5 - 2.0 volts

Luxman and Cambridge Audio gear does NOT have the signal present

All units have a polarized plug with no ground pin

How can the hum be eliminated using the Pioneer DVD with the NAIM Amp?

Thanks
williewonka
You also need to measure the RCA neutral to the case of the
equipment for voltage difference.If it there,that could be inductive pickup from the case housing the transformer, especially in a power amp with a big transformer.If the difference is between the neutral and ground at the outlet, that just may be the load on the feeder causing a voltage difference.This may be normal when there is a load
on it.Like mentioned above,clarification is needed.The power bar may be all metal,and tied to the outlet ground.
I go with the more clarification needed also.
Thanks all for the feedback - just to clarify the situation

The house is 23 years old and the supply comes in from the street via a subterranean cable.

The breaker box is earthed to the water supply pipe - and I could not detect any grounding problems at the breaker box or anywhere else in the house - I have verified there are no spurious voltages between neutral and ground anywhere in the house (tested with a very good digital meter for resistance, continuity, AC and DC Voltage) - particularly at the outlets with appliance connected - BTW all appliances are new this year - so no old lunkers are causing problems.

I also tested the equipment with only the dedicated line to the hi-fi turned on - YES - I took all of the other breakers offline.

Each piece of equipment (has a two pin polarized plug) was tested without connecting it to the amp and found that Sony, Panasonic, Pioneer and Toshiba all had a 1.5-2.0v AC voltage between neutral of each phono socket (and also the chassis) and the ground of the outlet they were plugged into - I also verified that the outlet did not have any spurious voltage present before plugging in the equipment - However on testing the Cambridge Audio sources and the Luxman sources I found they did not produce any voltage between their phono neutral or chassis - so they work well with the amp.

I have spoken to NAIM tech support and they indicated that their design philosophy is somewhat different from that of the consumer electronics manufacturers and that difference results in a hum when used with them.

Their solution is to use a ground loop isolation device which are commonly available, between the amp and DVD player.

I would guess that other hi-fi oriented manufacturers adopt a different design philosophy that allows consumer electronics to be connected without a problem, because I have not found too much on this topic - other than the normal ground loop problems due to bad cabling/mains/ground etc...
other than the normal ground loop problems due to bad cabling/mains/ground etc...

Yep other than the normal problems from using RCA.

Please understand that stray voltages ALWAYS exist but for the majority of cases the micro-currents are small enough so that they do not induce much audible hum as they circulate through your interconnects. The only proper solution is balanced - invented ages ago - but the desire by manufacturers to reduce cost means you often get RCA - even on expensive components.
I second Shadorne's comments.

So it sounds like you are saying that the 1.5 to 2.0 vac that you measured was between the circuit ground/chassis ground of each component and ac safety ground, WHILE THE COMPONENT WAS NOT CONNECTED TO ANY OTHER COMPONENT. Given that, what you were seeing was simply the voltage to which the component's circuit and chassis grounds (which are usually common) "float" in the absence of a direct connection to ac safety ground (such as via an interconnect to another component which in turn has a 3-prong power plug).

That level is typically determined by the happenstance of stray capacitances within the component between circuit ground/chassis ground and each of the two sides of the incoming ac line ("hot" and "neutral"). The most significant stray capacitances are usually in the power transformer. Sometimes intentionally present capacitors and/or stray resistance paths may also be significant.

A good quality ground isolator, such as those offered by Jensen Transformers, should solve the problem. Also see this paper at their site.

Regards,
-- Al
You have a ground loop problem between one or more units. Also if you have a separate line and breaker but use the same ground at the box, it is all still connected together. If you know this please forgive me but you must drive a new ground rod at least 8 feet away from the other ground or where the water pipe goes into the ground. This could be shorter or longer away depending on the soil; hard or soft - wet or dry, etc.! Back to the ground loop. Disconnect one unit at the time until the hum is gone. That is the one that has the difference of potential. Sometimes you can connect a wire between the two units, under chassis screws and solve the problem and sometimes you have to sell the problem and get something else. Ground loops are one of the hardest problems to fix. There is another way to fix or at least remove the noise but it takes a lot more electronic work. However, like said too already one of your rca's could have lost it's ground. With locking RCA's this happenings a lot more because the IC is pulled or heavy maybe and breaks the cheap little pin and hum! It does not matter if you are using that RCA's or not because the broken ground acts like a antenna for noise. Good luck!