Just sold my Dynavector XV-1s


Sold my XV-1s to a Audiogon member with no feedback. He emailed me that he had only one channel working. It worked perfectly when I removed it and put it back in the original packing to send. I told him to reverse the cables from his T.T. to phono pre and see if the other channel worked. If the same channel still worked he had a problem with his T.T. Any other ideas...
gandme
More and more I think it is important to document the condition of a piece of equipment prior to shipping. Not just photos but also a video with evidence of the date which shows that the equipment is working. And then pay for packing by FedEx etc so you aren't accused of improper packing. I am not sure how it could be more likely that the recipient damaged the coils...
3 ways the damaged occured:
1. I did it removing and packaging...I'm 99% positive this did not happen.
2. Damaged in shipping.
3. Buyer damaged during unpacking/setup.
The question I have now...does it de-value the cart. by not having Dynavector do the repair?
Will the Soundsmith repair cost me more than just the repair?
04-19-12: Gandme
The question I have now...does it de-value the cart. by not having Dynavector do the repair?
Will the Soundsmith repair cost me more than just the repair?

Sorry to say, but my guess would be yes, the repair will cost you more than just the repair cost. Hopefully I am wrong though.
"The question I have now...does it de-value the cart. by not having Dynavector do the repair?
Will the Soundsmith repair cost me more than just the repair?"

To me, as a buyer, I would answer by asking how old is it and how many hours on it? If it is fairly new with low hours, and you were asking a premium for it, I would say yes that it might have lost substantial value. But if it had upwards of say 500- 800 hours and the price was right before this incident, then maybe not.
My original estimate was 300 hrs of play. Soundsmith determined the over all condition of the cart. to be very good, cantilever is in great shape with approx. 30% wear on the tip Now I need to make the decision to keep it or sacrifice it to my amp upgrade itch.
I have been playing a Denon 103r in it's place and while not nearly as refined, it has a very easy listening lush sound...but I can see myself getting bored and missing the details that a high $$$ cart brings to the table. But for under $400 the 103r is amazing!