Just sold my Dynavector XV-1s


Sold my XV-1s to a Audiogon member with no feedback. He emailed me that he had only one channel working. It worked perfectly when I removed it and put it back in the original packing to send. I told him to reverse the cables from his T.T. to phono pre and see if the other channel worked. If the same channel still worked he had a problem with his T.T. Any other ideas...
gandme
The buyer sent back the XV-1s and yes 1 channel was gone. It was my cartridge with the serial # visible on the cart. that matched the certificate. I sent it to Soundsmith for evaluation and they determined one coil wire is detached. Could have happened in shipping or the buyer injured it during setup...I will never know. Soundsmith said the cantilever and tip were in fine shape. So I will just eat the repair cost and relist it. I think when buying/selling a used cartidge you must be able to hold his breath for just enough time to suffer brain damage!
Thank you all for your thoughts and advice.
Greg
My guess would be the shipping part Greg. It's too bad you didn't have the repairs covered by the shipping insurance.
Oh well, problem solved. I held my breath for 5 days waiting for a reply from the gent I sold my ZYX 4D to and yes, there was brain damage, just ask my wife. Fortunately I did not have any issues, but you are right, it is very scary shipping these expensive, fragile items.
More and more I think it is important to document the condition of a piece of equipment prior to shipping. Not just photos but also a video with evidence of the date which shows that the equipment is working. And then pay for packing by FedEx etc so you aren't accused of improper packing. I am not sure how it could be more likely that the recipient damaged the coils...
3 ways the damaged occured:
1. I did it removing and packaging...I'm 99% positive this did not happen.
2. Damaged in shipping.
3. Buyer damaged during unpacking/setup.
The question I have now...does it de-value the cart. by not having Dynavector do the repair?
Will the Soundsmith repair cost me more than just the repair?
04-19-12: Gandme
The question I have now...does it de-value the cart. by not having Dynavector do the repair?
Will the Soundsmith repair cost me more than just the repair?

Sorry to say, but my guess would be yes, the repair will cost you more than just the repair cost. Hopefully I am wrong though.