whats changed in audio & is it better


if you've been in the hobby long enough you must remember when there was very little choice for consumers as to what kind of gear was available for them to demo & what kind of service they were forced to accept & you will also remember when dealers shelves were full of trade in gear.

i truly believe that the web & audiogon have changed the way that manufacturers & dealers do business for the better but i also believe that it's made us more fickel about our gear as we now have a source for endless options of gear & a source to sell the gear were not pleased with.

the only thing i really miss about the old days before agon was getting to see & hear all the trade in gear that dealers had but other than that im glad to see things changing especially in the customer service area.

my question is this,has the introduction of the web & hi end changed the hobby for the better or worse in your eyes?

mike.
128x128bigjoe
First off, guys like you, Mike. That's what's better about audio. I've been interested in McIntosh gear, and you've been exceptionally helpful in my quest for information. Without the Internet, and your willingness to help, I'd be lost. Thank you.
Mike:

The introduction of the web has produced some very real changes:

1. sped up a change that had been in process for the last 25 years ... there are less brick and mortar stores. The physical stores that remain are distinctively more high-end.
2. made more equipment from more manufacturers available for purchase. I "upgrade" far more quickly. I rarely use something until it falls apart.
3. permitted the consumer to buy from just about any dealer anywhere ... less dealer loyalty ... more difficult to enforce dealer territories.
4. allowed the enthusiast to spend increasingly more time devoted to this hobby.

I think back to the first real hi-fi system that I purchased in 1979 (Pioneer 636 receiver; Dual 1257 turntable; EPI 100 speakers). I had a choice of easily a dozen stores in Manhattan alone to listen to the equipment. Hi-Fi had broad appeal as a hobby and owning a good stereo was as important as owning a car. But at the same time, I was also limited in my choices, as I could only buy the brands that were available in these stores, as purchasing by mail was not something that a lot of people did. Getting a UPS or FedEx delivery, was fairly exotic and costly (a package courier by law had to affix first class postage to anything that was sent out). Not only was "list price" strictly enforced by dealers and manufacturers alike (Pioneer spent millions litigating this in the courts), but so were dealer territories.

As late as 1995, if I wanted to buy ADCOM or KEF, I had to go to Harvey's. If I wanted to buy EPOS, I had to go to Sound by Singer. Right now, if I wanted to buy a pair of EPOS ESL3 speakers, I can think of at least 5 places to purchase them without leaving my chair.

Lastly, I can and do spend many hours on-line immersed in this hobby. I am not limited to a handful of monthly magazines or speaking with my buddies to keep abreast of things.

It's a bit of a mixed bag, but overall the web has made the hobby better.

Regards, Rich
The internet and Audiogon are a double edged sword. There's a lot more information readily available, but the quality of that info can be very questionable. I firmly believe that a newcomer to high end audio is better served by a good full service dealer than wading into the forums at audiogon. For the experienced hobbyist the situation is reversed.

One thing I've noticed on Audiogon is that someone will ask about a specific piece of equipment and a typical response is "it's great, I had it for a year before changing to something else that I had before putting together my current rig". The internet has lead to greater equipment experimentation, but I really wonder if it has led to greater consumer satisfaction. Constantly swapping equipment is great if you're an equipment junkie, but it's a pain if all you want to do is listen to music.
Tons of information, almost endless options/selection, greater and immediate access, and an outlet for selling that is affordable and offers great exposure
the demise of the neighborhood stereo shop was happening when less than 2% of consumers where using the web to shop. it is estmimated that 35% will use the web (instead of brick and mortar) this christmas, and for electronics 'in general' it could exceed 50%. Unfortunity the store-fronts out there in america have wound up being demo outlets, where products are auditioned and not bought. in that respect its sad. the biggest thrill i ever had was(around 1974) comparing the large advent (in a shop that had speakers ten times as much on hand) to the epi 100...like my life depended on it. i remember the clerk telling me that there were speakers 'bigger' and 'more expensive' than both those two jewels, but there their were none 'cooler'.at that moment in time who could argue.