Most helpful audio companies


I don't think I saw this thread before, if it already exists: cover my head with ashes.

A few days ago I spit my gall at Vibex as one of the most customer unfriendly companies I have ever encountered. (I consider not giving any information on the products the epitome of customer unfriendliness; meanwhile, even the Austrian/German distributor admitted that Vibex never tells them anything and never will). And whilst I am at it, allow me to lambast Wireworld and Audio Physic as well.

More importantly, though, why not reward the guys that will bend over backwards to try and help their customers, by which I don't mean attempting to sell their products but genuinely give advice (which may mean advice not to purchase one or the other product) and let us share their knowledge and experience. Keeping to manufacturers only, my nominees are:

Tidal Audio (Joern Janczak and Lothar Braeun)
Audioplan (Thomas Kuehn)
AMR (Vince Luke)
VooDoo Cable (Bruce Richardson)
PS Audio (Paul McGowan)
Townshend (Max and Sue Townshend)

Alright then, here are a few non-manufacturers as well (non-exhaustive!): special thanks to Tomasso Piemontese, Alex Loth, Albert Porter, Ed Doggen, John Potis et al.

Three cheers to all of them!

karelfd
Ayre Acoustics -Charles Hanson
Audio Waves -Alan Grau
Modwright -Dan Wright
Hsu Research -Peter Hsu
Vandersteen- Richard himself
Conrad Johnson
Thiel - Jim Thiel/Kathy Gornik
Krell - Dan D'Agostino
Harmonic Technology - Jim Wong
Mapleshade
Lyra - Jonathan Carr
I saw this posting had mentioned Gary Dodd. I was looking up info about him and some of his tube gear and found out Gary Dodd is very ill with life threatening heart issues.

More info can be found here.

http://www.gofundme.com/1yn4rc

Thanks. Just trying to help a guy out.
Since getting into this hobby in the 70s I have had the pleasure of knowing many gracious people in the industry. Today I say thank you to Ryan at Vapor Audio who has been so helpful over the last 6 months. We've talked on the phone for hours, and traded 20 or more emails. I haven't bought anything yet but am getting close.