BluSound Node and Node 2

I would hazard a guess that Bluesound sells more servers than all the other brands combined, including ifi.

And it is sold at such a low cost that owners do not need to "defend" Bluesound product quality in fear of losing resale.

So IMHO looking at it in this light there appears to be an infititely small amount of complaints about Bluesound build problems and next to or none about its operating system.

@danimaz 

Are you using your Node2 via wifi? I've had my Node2 for a three years now. At first it was glitchy and connecting via the app quite frustrating. I then ran some Cat6 from my mesh extender to the Node2 and it was a completely different beast. Since then it's been rock solid dependable (*knock wood*) and sounded much better. Later on I went to an external DAC (Border Patrol) and I've been delighted ever since. It always responds via the app and I can stream my ripped library, no problem.

I really recommend NOT using wifi with the Node2.

Hope that helps! Happy listening.

What really does it for me with the NODE 130 is the bluos app for my android phone is an abolutely terrific app. Since that's the only way I ever want to use my streamer, with my android phone as a remote (no cumbersome laptop), there is nothing out there at this time that can rival the reliability of the bluos/android phone combo. A look at reviews of the various streaming apps will easily confirm that. So, in my case, investing to improve the NODE sound makes so much more sense than buying a "better" streamer. And invest I have. Just check it out in my system. Great sound improving daily as components break-in. Enjoy the journey.

I've been using 2 Bluesound Node 2i's for a couple of years now.  One in my whole house system with an ethernet connection (BS + OSD MI5 Amp+ Russound x5 Distribution amp) which feeds the multi-room speakers and outdoor music  and the other wireless in my main system with the BS out to a Schitt Gumby. I have since changed-out/upgraded both Nodes with new power supplies from www.pd-cf.com  whic really kicked both systems into another gear.  Solid performers both.  I have a rich soundstage and depth in the main room (Maggie 1.7i's). I've never had to really contact BS but have accessed their trouble-shooting webpage for minor setup instructions. Sorry to hear you have had a rough time. But for me, I will likely keep both BS for awhile before upgrading (Denafrips probably).  Good luck!

Thanks to the OP for the post. I had been considering a Node but based on the information in this thread I'll probably go another direction.

Regarding the high rating on Amazon, I take that with a grain of salt because most people leave their rating fairly soon after receiving and installing their product. It it tends to work OK for the first few months and then breaks down very few people go back and leave another rating.

I don't know what percentage of Nodes are failing but apparently it's enough so that there are known issues. It doesn't appear that Bluesound is taking it seriously as far as I can tell.

The biggest issue to me is the poor customer service. If the unit is not functioning properly it should be replaced with a new unit. It's probably unusual that the OP got two defective units in a row but odds are it's going to happen once in a while.

I always take complaints about a particular product with a healthy dose of skepticism but this one seems to have good credibility.