My experience, with a lot of measurements, is that where you put the center matters a lot. If you stuff it in a shelf it’s going to be very bassy, but there's a lot of other things to look into. Lets start with basics.
1. Speaker
Make sure it's operating correctly. Turn off any auto-EQ/room correction and listen to it up close. Does it sound good with your head 1' away? You can also try hooking it up temporarily as a main speaker, as a diagnostic.
2. Room and placement
With an ESL center you also have the issue of that rear reflection. My suggestion is to focus on eliminating rear reflections first, try to raise it as close to the bottom of your TV, and then take a surgical scalpel to excess bass resonances.
Use a comforter/blanket behind the speaker to experiment and see if that’s your problem.