Convincing your local dealer to let you try speakers at home


So, I had a great experience listening to some Devore 0/96 speakers yesterday. The challenge for me is that the room I heard them in is wildly different than any other room I’d ever listen in. (I’ll share a photo, below.) I really have no idea if spending $13k plus on these speakers would work out. I’d need to try them at home.

For all I know, these dealers might be ok with me trying some speakers at home. I don’t know and am not yet ready to ask.

But I’m curious whether folks here have any stories to tell about the reactions they’ve gotten when they’ve asked to try speakers at their home. If you have a story, especially if it’s a more expensive speaker, I’d love to hear your story. How did you convince them? If they turned you down, what was the reason? Did you agree?

 

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Good luck, I hope they let you do a home audition. I’ve had O96’s since early 2020. With a low power SET AMP and a Backert Rhumba in a fairly large and not yet treated but good sounding room they are mind blowing. Worth every penny.

With demo speakers it makes sense to allow you to take 'em home...a place in NH does that if you put a card on them to insure you don't run off. I'll never buy speakers again without a serious audition as I've had to return a pair of ZUs, sell a pair of Sonists and a pair of Heresy IVs...you think I'd learn.

If the dealer was able to get them to sound even mildly mediocre in that setting, they should be absolutely out of this world in your room.

I have long-standing relationships with two local dealers.  I can audition any speaker and any piece of gear at home. If the speakers are too large to fit in my car, the dealers will deliver them to me and set them up.

I, of course, would have auditioned the speakers at the dealer's store first prior to imposing on them.

Bottom line - it's about having a good working relationship with your dealer.

Good comments. I like these dealers a lot, so this is really not about them. We have not even discussed this topic. I think they're fantastic guys and so this post is really about the general practices around borrowing speakers.

It says something about the industry and margins involved that this is so difficult. I mean, people take $60k cars for test drives all the time, buy enormous televisions and return them, etc. etc. FFS, you give them your credit card, they take a few pictures, you establish an understanding about damage, etc. and off you go. 

The notion that you can get speakers shipped to you via Upscale or TMR or Music Direct or Audio Advice and return them means that the dealer who is completely unwilling to allow try-to-buy is still on a different path. I'm not saying that doesn't have it's own logic to it -- after all, if you're selling an in-demand product, then you don't need to please the guy who needs to try. For *that* sale. But as many here have said, there's more at stake when there is a potential to build a relationship. One pair of speakers leads to another, leads to preamps and cables and more. 

@decooney  "Buy" with a discussion around Return Policy may be a more acceptable approach.
That's a good thing to keep in mind. Thanks.

@knighttodd 
I've bought and returned to TMR before. That's a good way to go if the other routes don't pan out.

@bipod72 
I've done the Crutchfield thing. I tried Martin Logan's for a month (they allowed up to 2 months) and when I shipped them back the shipping charge was $10 per speaker. Yes, you read that right. Pretty amazing. But they're not carrying what I'm interested in, now.

@duckworp 
An audition fee is an interesting idea. You have had great luck with your dealers -- the brands you have auditioned at home are among those which other posters here have ruled out as possible. You're bending the curve, buddy!

@wolf_garcia  

I'll never buy speakers again without a serious audition as I've had to return a pair of ZUs, sell a pair of Sonists and a pair of Heresy IVs...you think I'd learn.

Haha! I hear you! Exactly where I'm at.

    
@ozzy62 

If the dealer was able to get them to sound even mildly mediocre in that setting, they should be absolutely out of this world in your room.

I'm not as comfortable as you are extrapolating regarding how things will sound with my gear in my room. Especially for $13k speakers.