Crackling and hiss - Preamp tubes not seated right?


I've posted here before about the cracking and hiss I get from my Primaluna Dialogue Premium. It became very noticeable during listening last week, so I took another stab at trying to isolate it.

When the amp is on, but with out anything playing, I can hear a low hiss and an intermittent crackle - the volume knob does not effect it.

It was only happening in the right speaker, when I swap the speakers it stays, so I figure it has the be the amp.

I swapped the three preamp tubes in 1,2 and 3 positions with the tubes in 4,5 and 6 position and it moved to the other speaker, so I assume it's a preamp tube problem.

I swapped out the 6 Mullard CV4003 for the original stock tubes, and it's silent. That felt good to finally get ahead of the problem.

I started to swap back in the Mullards one at a time to see when the 'bad' tube appeared. Swapping into position 1 and 2 were good, but it came back on when I added a tube to position 3, so I went back down to positions 1 and 2, and it was there again! But it was silent before? Very frustrating. I went back to all 6 of the stock tubes and it's silent again.

So my question is this - could it be that the Mullards don't seat as well as the stock tubes, and there is some arcing and other interference getting through? Should I give the pins and sockets a cleaning? Any advice on how to do that? Maybe I need an adapter to go into the socket to seat the Mullards?

I also think this may be the source of some distortion I was hearing, particularly on piano at certain higher frequencies. Does anyone have any thoughts on that?
stephenjess
Twice, I bought 3 Mullard CV4003 NOS tubes at a very high cost and both times , two of the three tubes went bad (noise) within 4 months. Uncle Kevyn at Upscale claimed the Rogue Cronus Magnum is very hard on tubes.  After the second time of spending a small fortune for the 3 tubes, I gave up and went back to newly manufactured tubes. 

stereo5
"
I bought 3 Mullard CV4003 NOS tubes at a very high cost and both times , two of the three tubes went bad (noise) within 4 months"

NOS means "New Old Stock" and the vast, overwhelming majority of tubes so described are not new at all you can tell because they are sold in white boxes they are Old tubes that have been removed from old equipment!
For the price I paid for those 6 tubes, I would have been better off taking that money in 20 dollar bills and driving to the poorest area of town and give it away.  I would have had more satisfaction

The Tube Audio Store tests every tube before it is sold and categorizes them so you know exactly what you are getting. The super low noise tubes are one or two in 100. Buying NOS tubes untested is asking for it.
as you can see in this post.  
@stereo5 - Besides cash, I accept checks if you want to give some away! LOL