Demos - To Charge a Fee or to Not Charge a Fee?

When I was shopping for a pair of speakers a few years ago, a dealer about 50 miles away had a pair. I made the drive and auditioned them. I really liked the speakers and was prepared to buy their demo pair which had been on the floor for a few months. I knew I could get them on the internet at a 25% discount from MSRP. But when I asked about even a 10% discount for this pair, the dealer said absolutely not. Retail or no sale.

So I was fine with buying from the brick n mortar guy. But I walked out and did the internet deal. This is one reason why they can't keep the doors open.

Oz

Depends on whether retailers want more potential customers, or less.

Hello, 
I think if you go into the store and listen in the store no fee is required. If you want to demo the item in your home then you should pay. You technically are renting the equipment. If you end up buying then you get you rent back as store credit. A lot of people do not know what it costs to run a business. Can you imagine the electric bill for an audio store. Just put yourself in the owners shoes in todays market. Also, If everyone started to take advantage of the brick and mortar stores there will be none to visit in the future. Remember this in a few years when your paying fees to keep YOUR money in a bank. Some banks have already started this. Don’t worry no charge for $25,000 or more left in the account. Because I am sure everyone has $25,000 to leave in an account. 

.......Surely, even in quiet part of a quiet day it must cost the dealer considerably more than that to provide the facilities and staff to facilitate a satisfactory demonstration.

 cd318

The store has that hard cost whether I come in, or not.

Maybe we should define demo... are we talking in-store or home demo? If in store, no fee, that's part of doing business. In home demo, then I think a fee is perfectly acceptable (as long as that fee is deducted from a purchase). I have a local dealer that I've been buying quite a few things from. He always lets me bring stuff home to listen to, but he also knows me well and knows that I will buy from him if it works in my system