2. misc-audio
  3. 1256064740

how do you ship?

i don't usually use (well, okay probably never) fedex, but a guy i just sold to wanted it fedex. so i took my preamp to kinko's to ship it and was told that fedex only insures up to $500? are you kidding me? i had this verified by fedex by phone. is this common knowledge? so how do you guys ship? i have always sent either usps or UPS and have never had a problem with either. as an aside, just last week i had some new Axiom HT speakers delivered to me. i watched as the fedex guy wheeled them up to the bottom of my stairs with a hand cart. then, as i am staring at him, PLOP goes my speakers face down on the sidewalk in their box. PLOP goes my speakers as he flips them end over end to the top of my 10 feet of stairs. luckily Axiom has great packaging so no harm done. but even from a customer service standpoint, WOW.
ratso1
Post removed 
swampwalker's avatar
swampwalker
5,138 posts
 
"it just goes to show that in shipping as in other businesses the individual relationships are at least as important as the company you deal with.you got that right."

You got that right, brother! Or sister!
Its the human element that's so unpredictable. Which as Vanermulen says, "makes it a coin toss".
hgeifman
2,242 posts
 
I always ship Federal Express Two day service and NEVER ship Federal Express Ground. I also overpack my package to include double boxing and padding. I have a Federal Express account and have never had an insurance limit imposed. I also track my package online to ensure its current location and its safe delivery.
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