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  3. 167983-162022

Innuos Zenith MK3

Has anyone experienced Zenith skipping out and then jumping to the next track? It comes and goes. Sometime it will run fine for entire listen session; other times it’s so repetitive that I have to turn it off. When skipping, the signal is lost on my iPhone and on the DAC. Sounds like an incoming signal issue but, happens on streamed tracks as well as those ripped on the internal hard drive. If you’ve experienced this, what was your remedy? 

Any feedback will be appreciated! I know I can simply send it to Innous but, I hesitate as it will be out for weeks. 
hysteve
antigrunge2
1,398 posts
 
I have had the issue when streaming Qobus, particular with albums with a track count over 15. Attributed it to Qobus rather than InnuOS since I haven’t experienced it using my library, so your experience got me very interested. Did you contact their service team?
hysteve OP
78 posts
 
Not yet. It happened with my library too which made me think it’s an Innuos issue
chilehed's avatar
chilehed
200 posts
 
I had a similar problem where a streamed track via Tidal would prematurely end and skip to the next. There didn't seem to be any consistency as you described but I only detected it when streaming. I should also mention that I run Roon so when the issue manifested itself I wasn't sure if it was a network, Tidal, Roon or Innuos related. I have very good network connectivity/performance with the ability to prioritize traffic to Innuos so I reached out to Innuos support first. The fellow who answered my email query seemed aware of a similar problem and pointed me to an Innuos SW update which fixed the issue.
antigrunge2
1,398 posts
 
It happened to me running version 1.4.9. Which are you referring to?
chilehed's avatar
chilehed
200 posts
 
Just went back and checked my mail, v1.4.8 fixed it for me. The Innuos tech said it was an issue with Roon and IPv6. He said the update disabled all IPv6 connectivity.
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