Innuos Zenith MK3


Has anyone experienced Zenith skipping out and then jumping to the next track? It comes and goes. Sometime it will run fine for entire listen session; other times it’s so repetitive that I have to turn it off. When skipping, the signal is lost on my iPhone and on the DAC. Sounds like an incoming signal issue but, happens on streamed tracks as well as those ripped on the internal hard drive. If you’ve experienced this, what was your remedy? 

Any feedback will be appreciated! I know I can simply send it to Innous but, I hesitate as it will be out for weeks. 
hysteve
Not yet. It happened with my library too which made me think it’s an Innuos issue
I had a similar problem where a streamed track via Tidal would prematurely end and skip to the next. There didn't seem to be any consistency as you described but I only detected it when streaming. I should also mention that I run Roon so when the issue manifested itself I wasn't sure if it was a network, Tidal, Roon or Innuos related. I have very good network connectivity/performance with the ability to prioritize traffic to Innuos so I reached out to Innuos support first. The fellow who answered my email query seemed aware of a similar problem and pointed me to an Innuos SW update which fixed the issue.
Just went back and checked my mail, v1.4.8 fixed it for me. The Innuos tech said it was an issue with Roon and IPv6. He said the update disabled all IPv6 connectivity.
Chilehed I’m
My model cam as 1.4.8 so, probably not the issue if that upgrade did it for you. I looked at your setup. Awesome! I’ve seen reviews that put the Pass X250.8 at the top, at any price. I have their Int 60 and it blows me away. I can only imaging what yours sounds like. I’m a newby (but not young!) to hi-fi and just finishing out what sounds pretty good to me, My signal problem might be something stupid. I realized that I had tied in a telephone line to the system that is unrelated to the required signal (it’s CCTV internet signal). Disconnected it and I’m testing now. So far, so good. Thanks for your input!!