Innuos Zenith MK3


Has anyone experienced Zenith skipping out and then jumping to the next track? It comes and goes. Sometime it will run fine for entire listen session; other times it’s so repetitive that I have to turn it off. When skipping, the signal is lost on my iPhone and on the DAC. Sounds like an incoming signal issue but, happens on streamed tracks as well as those ripped on the internal hard drive. If you’ve experienced this, what was your remedy? 

Any feedback will be appreciated! I know I can simply send it to Innous but, I hesitate as it will be out for weeks. 
hysteve
Just went back and checked my mail, v1.4.8 fixed it for me. The Innuos tech said it was an issue with Roon and IPv6. He said the update disabled all IPv6 connectivity.
Chilehed I’m
My model cam as 1.4.8 so, probably not the issue if that upgrade did it for you. I looked at your setup. Awesome! I’ve seen reviews that put the Pass X250.8 at the top, at any price. I have their Int 60 and it blows me away. I can only imaging what yours sounds like. I’m a newby (but not young!) to hi-fi and just finishing out what sounds pretty good to me, My signal problem might be something stupid. I realized that I had tied in a telephone line to the system that is unrelated to the required signal (it’s CCTV internet signal). Disconnected it and I’m testing now. So far, so good. Thanks for your input!!
I own the Zenmini and the Zen Mk3. I have not had any issues with skipping.
I did have an issue with the Roon software crashing 2 weeks ago. I went back to an earlier version, and only recently moved back to the current version. So far, it works as it should.
Sometimes, upgrades in operating software in Windows and Android cause unexpected issues. Usually, they are rectified in a week or two.

The best recourse is to contact Innuos directly with the problem.
B
@hysteve,
Thanks for the compliment; the Int 60 is a great piece so no surprise it is bringing you lots of joy:) If you are still running 1.4.8 and the problem persists after your recent test, I would consider upgrading. @antigrunge2 stated he had the problem in 1.4.9? Not sure if you are running Roon or not but that seemed to be part of the issue I was experiencing according to the folks at Innuos. Note that the current version is 2.0.4 and includes the new Innuos player application. I have not updated yet as I want to stay with Roon at least for a while. Keep us posted on your progress. 
Chilehed

Running Qobuz and iPeng and…..2 hours later, knock on wood, no problem. Gotta stop and walk the dog now.

Cheers!