Why was it mediocre?
Qobuz hell
Ending a subscription with qobuz turned out to be hell. I did it two weeks ago only to find out that my account is still active and I am still being charged. I contacted qobuz yesterday and the first response was from a bot saying at 9AM they will be back online tomorrow. Which is actually today, so when I got online to figure out what happened, I received the rudest, most useless responses and then ending the chat by the agent. So as of now, I am unable to cancel my subscription - I don't want to use it, pay for it etc. I found it mediocre anyway.
I have no doubt I will spend many hours trying to cancel it in the coming days and get horrible treatment.
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- 70 posts total
@fuzztone that's my next step, I will call the credit card company
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This may help I also went to the Quboz Q&A section and the page link to cancel comes up with an ERROR 404 notice. Funny that. What I could gather is that the billing will continue until the end of the month despite canceling it now, which is strange as under the Q&A section, it states that once you cancel on your end it will take 48 hrs to finalize. Good luck on getting it done. All the best, |
- 70 posts total