Roon isn't stable and they edit their forum to hide it

I too started experiencing major performance issues with Roon requiring regular reboots about 6 months ago after running great for several years on a M1 Mac Mini with 8gb ram.

All end points and remotes became extremely sluggish and/or non-responsive even with Roon being the only app running on the M1 Mac Mini server.

I have since semi-permanently installed my M3 MacBook Pro with 18gb ram on my desktop, and am now running that as my Roon server and everything is running great again.

I suspect the combination of recent Mac updates coupled with Roon updates are using more resources than in the past, thereby causing performance issues for Roon users.

As an aside, I have more powerful Windows and Linux devices that I can use as my Roon server without issue, but I find that I get slightly better sound quality running from my M series Macs for some reason.

As an IT Pro I've seen many ultra-frustrating issues that seem so severe that you think many others have to be seeing them too.  But there are often issues that only "certain" people see due to "who the hec knows what".  You'd be surprised how often the creators of the products that have these issues also have no idea what's going on.  It's because we've created systems we can't truly fully understand.  MS Windows is good example of this.  It's literally too complex to manage 100%.  Spit-balling is often utilized to solve problems.  Then if it works they move on never really understanding what was going on.  Good luck @jji666 !!!

Thanks.  I agree it's a very complex and sophisticated product, and in many senses that is what attracts me to it.  I tend to adopt something and use it very deeply, which I'm sure stresses areas other users don't touch or stress.

To be clear, my point was not to bash the product per se albeit certainly that was the origin of why I was posting on the Roon forum as I was.  It was simply that Roon heavily moderates and sometimes edits posts and so I couldn't say it there.  The actual post was someone saying that they hope it isn't months before their issue is fixed, and my response is that for some issues it's been years and not months. 

All of that said, I feel I've vented enough. Thanks for the open forum for me to get that out of my system. Now, back to my dual servers...

I have had terrible experience with Roon.

It could not handle my library .

Their support model is atrocious for a product users pay for

It took them 1.5 yrs to figure out it couldn't handle my library.

They would then not refund me for my nucleus or the extra memory they advised me to add.

Terrible company which id put right up there with Comcast.

Thank God for Innuos Sense. Zero issues with my library

ROON SUCKS 

I agree Roon's support model is not geared towards quick response and it's under-resourced.  That may change over time with their acquisition.  I've tried to use it multiple times but their support ideas always revolve around stripping down the network and stripping down the library.  That's significant work...I can see the logic, but that's not seemed to help anyway.

Plus these problems seem to propagate with new releases...fix a problem once and then a similar one pops a few months later. 

I get the sense that, as above, the product is so complex they can't really tell what's going on either. 

My OP was more about the locking down of the Roon forum than the product albeit the product drives the comments on the forum. Roon itself is a mixed experience with extreme highs and lows.