Tekton custom grills

@cliffkhz 

Not strange at all. This is very common. I have read about this issue on other forums as long as 4 years ago. Very frequent, very present issue.

Wow, that grill situation is awful! (I much prefer speaker grills on speakers that I buy).

I’ve never had the type of service problems I see here with any other speaker company I’ve dealt with (and that’s a lot!).

The perils of expanding too quickly is apparently killing your customer service; not a great trade-off IMO.

I have to agree with Kosst on this. It is inexcusable to have this kind of an issue on something so simple. Why in the world would the grills not ship with the speakers if they were ordered that way? If he has to hire out grill building to keep up with production, then that is what needs to happen. What happens if you have a real issue with the speaker? I went down this road with a different custom speaker builder. As good as the speakers sounded, I could never get past what happened during the build and delivery process.