The DAC is wonderful. The Bridge, eLyric, and EMM, in my opinion, were brought to market before they were ready and continue to be too difficult to use without a lot of frustration. I also have no desire to run my library from a PC. I've stopped using the Bridge and now just stream to the DAC from either a Squeezebox Touch (via COAX) or from my VortexBox via (USB). My longrange goal is to get a higher end server like SoTM or Sonore which run Logitech Media Server and connect to the PWD-2 via async USB or I2S if they can get that working. As others have said, PSAudio offers good customer service if you call them with a problem.