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Transport Noise from Krell SACD Standard

What type of experience does anyone have using the Krell SACD Standard CD player and the transport noise it has particularly with Redbood CDs. Although sonically, this is one of the finest players I have ever heard and experienced yet, they must have some sort of issue with the Phillips transport they are using? I talked with Krell a few days ago and they simply stated that it would have to be something I would have to live with because they can't change the type of transport they have. They are familiar with the noise issue particularly at the first few tracks of a redbook CD can be noisy. Tell me about it. It is so noisy at times I can hear it over the music which is ridiculous for a $4000 CD player. This thing should be dead quiet with the CD transport.

Anyways, I am torn because I love this thing sonically. Plus you can do SACD and CD. Redbook CDs sound awesome.
Yet, should we have to put up with a noisy transport system on a $4000 CD player?

Has anyone had Krell replace the transport with any success?
This is a brand new SACD Standard.

Let me know if anyone has any experience with this and any positive results? Otherwise, I guess I will be returning this to the Krell dealer next week.
Thanks!
jadevision
nrchy's avatar
nrchy
2,124 posts
 
That ought not to be happening. It is not inappropriate to return the unit to the dealer and find out what, if anything is wrong.

How old is the Krell. It's my understanding (from a retailer) that Krell is not making that anymore. Too bad (if it's true) since I wanted to get one.
theaudiotweak
2,801 posts
 
I had the original Krell SACD player, sounded like a 10k player on Redbook. Had transport problems twice..They replaced with a mk2 unit in August. This new player sounds better to me than the first go around {bottom end and focus] some times on certain discs or selections there is more transport noise than I would like.I have had no issues other than it sounding even better since being replaced. Tom
porziob
316 posts
 
This would be unacceptable in a $400 CDP. Maybe they should stick with amps only if a quiet CDP is outside their area of expertise.
sd2005gt
89 posts
 
Most likey Krell will fix if it is still under warranty and should - you should not even have to show receipt the model and serial number will tell when the unit was manufactured.
rwwear
2,881 posts
 
I love Krell but I wish they would stop using Phillips transports.
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