the viva shop in mass is good, they ship quickly, communicate very well (sometimes a problem with andy at vts as he is older and essentially a one man show, as is jim m), viva is also very responsive when issues arise with tubes they sell
that said, i don’t believe viva does extra testing in house or burn in on their tubes, which can be quite important and valuable with some tubes for some amps... for new stock tubes i believe viva relies on the factory testing and matching, which for some makes and tubes may not be so great