Turntable hum problem after demagnetizing


I borrowed a friend's Benz Aesthetix demagnetizer to try out. (Oracle Delphi V, Wilson Benesch ACT 0.5, Benz LP-S, Cardas Golden Cross phono cable, Pass Labs XONO phono preamp). After using it, I now have a huge hum that wasn't there before. There also is static if I clean a record with my carbon fiber brush or touch it to the stylus. Also when I touch the tonearm the hum increases. What is going on??? Any help would be appreciated.
terrytam99
Did you disconnect your ground wire so that the interconnect would reach the demag. and then forget to reconnect the wire?
Everything is reconnected as before, including the ground. Tonight I pulled out an older phono cable to substitute and the hum is still there. That rules out the phono cable. I guess it's possible that the problem may be with the tonearm, but it sure a big coincidence that it happened right after demagnetizing....
Remove the cartridge and see if you still have hum. If you don't that means you ruined it. A demagnetizer is the worst tool to use they cause nothing but problems.
I forgot to ask. Did you remove the cartridge before demagnetizing? If not you might have ruined the tuntable motor.
Have you played a record and seen if you have both channels?

Check all connections from the cartridge to the phono cables.

Did you use the demagnetizer exactly as prescribed?
I'm going with the odds of a bad connection such as a wire that came off, or broke off somewhere.
thanks for the comments so far. All connections are good. Both channels play. I'll try disconnecting the cartridge tomorrow and see what happens. I did follow instructions exactly as specified. Also, this is a Benz made demagnetizer and I'm using a Benz cartridge - seems strange that they wouldn't be compatible.
One thing I just thought about is if the unit was exposed to a cold temperature, maybe moisture condensation formed inside it, shorted it, and passed enough voltage to the coils to damage them. I don't know its full design, but this sure seems possible with its internal oscillator, in my opinion.
Also, this is a Benz made demagnetizer and I'm using a Benz cartridge ...

They are made to increase cartridge sales :-)
Also when I touch the tonearm the hum increases = Ground problem.

There also is static if I clean a record with my carbon fiber brush or touch it to the stylus = You have static build up on your carbon brush. This can eventually happen overtime.

After using it, I now have a huge hum that wasn't there before = possibly indicates a damaged cartridge which is highly unlikely.

Recommendation: Start with a new carbon brush demagnetizer. Disassemble and reassemble all connections, including possibly replacing the ground wire (make sure it didn't get pinched or something). Re-demagnetize with the Benz demagnetizer. If this doesn't work, try relocating your TT to a different AC circuit, along with AMP and speakers....if the hum changes (louder or quieter) you may have a grounding problem not related to your TT. But this is getting to be a longshot and if your house was suddenly having an issue with ground, you would have some other evidence. But I have seen this before so I wouldn't rule it out. If all this is working, borrow a different cartridge and possibly TT if you can and see if that fixes the problem....chasing ground hums beyond a TT and cartride can be very frustrating and usually requires some training and tools.....however, an electrician can determine pretty quickly if you have a ground problem.
Do you have another cartridge you can swap in place of your Benz LP-S to see if the hum goes away? If not, you could buy an inexpensive one and try it. Obviously if the hum goes away the Benz cartridge is damaged, if the hum is still there the problem is somewhere else. Make sure your table and arm are properly grounded.
Was aways for a few days, so just got around to disconnecting the cartridge. Hum still there, but slightly less - only slightly more now when touching tonearm, but very loud if I touch the hookup leads (red, yello, blue, green). I will try rehooking the leads tomorrow - as Paul2240 suggests - I have otherwise disconnected and reconnected the phono cable from both ends. The ground wire on the phono cable looks to be undamaged and all other visible wiring looks undamaged. I don't think the AC is the problem - there are 4 other components hooked up to the circuit - no issues.
Try this - get a piece of wire, strip both ends and connect one end to the grounding post on your phono stage. Then try touching the other end to tonearm, turntable subchassis, turntable spindle and turntable motor. As you go through these check for hum. I have on the odd occasion managed to eliminate hum from earthing various turnable components.
Call Garth Leerer at Musical Surroundings. I have a Benz LP-S and asked him if it was ok to use my Fluxbuster. He said that the Benz Aesthetics is far better. Your Benz doesnn't need to be done that often because it has a non magnetic Ruby polepiece. If the Aesthetics screwed up the cartridge, Garth would most likely repair or replace it.
So, I took my whole rig into the local high end audio store and the tech checked it over with an ohm meter. He did finally isolate it to the cartridge. Ouch.....
Also a careless error of mine - the hum is actually only in the right channel, in my panic, I thought it was both. I've contacted Garth from Musical Surroundings, and I'll see what he says.