What's wrong with my speaker?


I have a pair of Vienna Acoustics Beethoven Baby Grand Symphony Edition loudspeakers. I love them; however, I’m having problems with one of the drive units. The 6” midrange composite cone on one of them crackles at high volumes. If I press in on the right side of the cone (looking at it), it goes away. Any ideas? See photo: https://www.icloud.com/sharedalbum/#B14532ODWwWHkn. Thanks for reading.
jwhite
depending on the cost of a new driver contact Bill Legall at Miller Sound in PA for his advice.


Thanks for everyone’s input and advice. I rotated the driver, and it only improved the crackling only marginally if at all. It was worth a try, though.


@bigkidz does Miller Sound sell used Vienna Acoustics parts or is Bill Legall good at fixing these types of issues? I checked Miller Sound's website, and Vienna Acoustics is not on their list of brands that they service. Thanks for the input.
Wonder if you could take it to a dealer and they could replace the driver or perhaps offer a solution.  Hope this problem does not happen to me.  This may be a difficult thing to repair during the Trump virus.  
Blue Bird Music is the domestic distributer for Vienna Acoustics. Call them for advice and a repair option. That sounds like a repair not a replace.

http://www.bluebirdmusic.com/


Either the voice coil is rubbing, or the speaker is traveling out of its intended  range of motion, or both  I once bught a set of B&W DM 14's which had tweeters substituted from a cheaper speaker.  They looked identical until I removed them. The popping and crackle at high volumes was because the cheaper speaker had a smaller voice coil and magnet, from a cheap B&W that cost a quarter of the DM14 price. You might be able to order a new driver, and on domes, replace only it, but you will not be able to straighten a bent (overheated) voice coil, unless you value your time at about a nickel an hour, or have a lot of experience, which practically no one does, because people value their time.