When Will We Learn?

@ozzy62 ...which is why I do my own packaging.  If anything fails, I've only myself to blame, having known what and how it needed to be done....

Part of previous life included Ship & Receive for a small co., items generally robust enough to handle some abuse that hi-speed sorting machinery (UPS, FEDX, etc.) inflicts daily 24/7....but I'd over pad anyway....

One of the partners called me out on it, had one of our 'numb-ers' take over...

Things started to get rejected by clients....some just across town....just enough to be an annoyance, the phone calls, emails....

Was happy to not have to S & R anymore, but could never understand (nor be 'a pest') enough to query how a minute more on wrapping could balance out having to re-fabricate Anything for less COG or ROI.

Being a co-owner now, with a much more rugged sort of product....

I still evil eye how our stuff goes out....

Another cargo strap, infilling loose items/tools within said products heading out locally or across state lines is worth the time and the whines....

*S*  And, in our OPs' case.....He's 2 hours away via interstate, and the door is always open to another 'phile.

The photo(s) will tell their tale.... ;)

...and I hope the cabinet isn't f'n particle board....

That's never a one-hour wonder.....

But. that's a rant 'n rave for another day....

Good holiday, y'all

@asvjerry 

That incident was almost 20 years ago. I had always packed my own gear before that and have ever since. I should have known better that time but the crates for those speakers were long gone. I should have just sold them locally but made a poor decision.

@discnik 

Bummer.  

As one who has shipped and received my share of gear, I've experienced a fair number of "rejected" claims. I discovered that UPS states that properly-packaged item can survive a 2 foot drop.  This is a good rule of thumb for packing on my end, regardless of shipping method, and instructing shippers on the other end.  

It appears that you had a conversation with the seller related to "proper packing" and they did not follow your specific instructions.  I think you have a valid reason to request an adjustment from the seller due to the fact that they did not follow your reqquest.  If you have an audit trail (via email?) you have a better case.  

I once bought a hand-built musical instrument and provided them specifics on how much impact the item would be subject to via shipping.  Pack accordingly. It came in damaged.  They made an adjustment.  I would have preferred that it arrived non-damaged, but atleast the shipper had to pay for their mistakes.

Best luck.

I will ask the seller to consider some small adjustment, because the value of the speaker has dropped by at least half due to the damage (if I were to try to resell it). BTW, the cabinet is made of thick MDF and covered in a matte cherry veneer, very classy in an understated way. And get this - I traveled 60 miles one way yesterday to pick up the 6Ts (which were purchased on Audiogon from someone with zero feedback). I had been looking at them since I first saw the listing back in April or May, and one of the first questions I asked via the Audiogon conversation feature was "Do you have the center that goes with them?" I got either a negative response or no response (been so long, I can't remember, but none appeared on the convo record). Yesterday, he said he had just seen my query for the first time, and asked if I still needed the center. No wonder he has zero feedback, despite being an Agon member for several years. His communication during the sale was almost absent completely, to the point that I did not get a response to my email the day before our scheduled meeting to confirm that meeting. The real shock came when I sent a text a few minutes before leaving my house, and I didn't get a response until I was almost to the rendezvous point. In other words, I had no way of knowing for sure that he intended to show up and had to blindly trust that he would. Extremely weird to say the least.