Who can fix electrocompaniet amps

I am in a similar position. I had e-mailed Electrocompaniet on a faceplate that was damaged in shipping, and they got back to me on a replacement part- one month later! Then I e-mailed them back asking how to proceed, and they e-mailed me back- in three weeks, without any instructions, asking me again to verify and they would contact me. This was two weeks ago. At this rate I'll get next year. Not a big deal, but frustrating on high end products. I would like also to find someone domestic who can work on, even if I have to come out of pocket. Love the products, but service is just not there.

Ligi,

Are you using the amplifier in the US? If so, shouldn't you be using a 110 volt fuse?

The ONLY Electrocompaniet certified technician in the United States is Heinz. HE is the person in Florida you were referred to. His name is Heinz Preiss. and his website address is: http://www.angelfire.com/biz/grundig/

His contact information is on that page.

Thanks guys - I have contacted the Norway people with equal frustration and as they said they stand by the distributor and dealer whole heartedly - too bad they don't stand by the
customer.

bwhite is correct - heinz preiss is *da man* for electro in the usa. re: fuses, i believe the correct fuse for your amp would be a 5a 125v slow-blow fuse.

hth, doug s., satisfied electrocompaniet owner

Sedond, I'm glad you are a satisfied customer. But for my part, I have been considering their latest cd player, but after this thread I wouldn't touch their gear. Looks like it's Meridian for me. I think the treatment that Ligi has received is a disgrace. Great for Heinz's business I guess.