I was an early adopter but I wish it had more features. Their support reminds me of chat rooms when I was in college in the early 90's. Roon radio always seems to end up playing the same songs over and over.
I don't know of anything better so I still use it but I could never say I love it. I will admit that maybe it's user error. For example, lets say I want to look for Christmas playlists. In other format I would get thousand of playlist based on rating etc. Roon doesn't give you much.
Not a serious knock, but get outta moms basement it's 2025.